Terms & Conditions

Last updated: September 14, 2026

Welcome to Infection Shield. These Terms & Conditions explain the rules for using our website, submitting forms, requesting resources, and contacting us about our infection prevention and control consulting services.

By using this website, you agree to these Terms & Conditions. If you do not agree, please do not use this website.

1. About Infection Shield

Infection Shield provides infection prevention and control consulting, education, assessment, and related support services for professional, healthcare, long-term care, dental, veterinary, construction, and other organizational settings.

Information on this website is provided for general business and educational purposes only. It does not replace professional advice, regulatory guidance, legal advice, clinical judgment, or a formal service agreement.

2. Use of This Website

You agree to use this website only for lawful purposes. You must not use this website in a way that could damage the website, interrupt access, misuse forms, attempt unauthorized access, or interfere with the security of the website.

You also agree not to copy, scrape, reproduce, republish, or misuse website content without written permission from Infection Shield.

3. Website Information

We try to keep the information on this website accurate and up to date. However, infection prevention and control standards, public health guidance, regulatory expectations, and industry requirements may change over time.

Website content should not be treated as a complete or final compliance review for your organization. You should confirm requirements with the relevant regulator, public health authority, legal advisor, or qualified professional before making decisions based on website content.

4. No Medical, Legal, or Emergency Advice

This website does not provide personal medical advice, legal advice, emergency support, or a diagnosis of any condition.

If you are dealing with an urgent infection control issue, outbreak, exposure, health risk, or regulatory matter, contact the appropriate public health authority, emergency service, regulator, legal advisor, or qualified professional immediately.

5. Consultation Requests and Forms

When you submit a contact form, consultation request, newsletter form, or resource download form, you agree that the information you provide is accurate and submitted by you or with proper authorization.

Submitting a form does not create a client relationship, consulting agreement, legal obligation, or guaranteed service engagement. A formal engagement may require a separate proposal, scope of work, written agreement, payment terms, and client approval.

6. Services and Engagements

Any consulting, assessment, training, audit support, documentation review, or advisory service provided by Infection Shield will be governed by a separate written agreement, proposal, statement of work, or service confirmation where applicable.

Service descriptions on the website are general summaries only. Actual deliverables, timelines, fees, responsibilities, and limitations may vary depending on the client, facility, project scope, location, and agreed engagement terms.

7. Resource Downloads, Guides, and Educational Materials

PDFs, guides, eBooks, checklists, articles, videos, and other resources provided on this website are for general education and informational purposes only.

You may use downloaded resources for your own internal reference, but you may not resell, redistribute, modify, rebrand, publish, or use them commercially without written permission from Infection Shield.

8. Newsletter and Email Communication

If you subscribe to our newsletter or request a resource, we may send you related updates, educational content, service information, or follow-up communication where permitted.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us directly.

9. Intellectual Property

All website content, including text, graphics, icons, images, videos, layouts, downloads, branding, logos, and design elements, is owned by Infection Shield or used with permission unless otherwise stated.

You may view and use this website for personal or internal business reference only. No content may be copied, reproduced, distributed, displayed, or used for commercial purposes without written permission.

10. Third-Party Links and Tools

This website may include links to third-party websites, embedded tools, videos, maps, forms, payment systems, learning platforms, or external resources.

We are not responsible for the content, privacy practices, security, availability, accuracy, or policies of third-party websites or platforms. Using third-party websites is your own responsibility.

11. Testimonials, Case Studies, and Results

Testimonials, reviews, case studies, metrics, and examples shown on this website are provided for general informational and credibility purposes.

Past outcomes do not guarantee the same result for every client, facility, inspection, audit, training program, or engagement. Results depend on many factors, including baseline conditions, staff participation, implementation quality, documentation, facility type, and regulatory expectations.

12. User-Submitted Information

You are responsible for the information you submit through this website. Please do not submit confidential, sensitive, patient, resident, employee, or personal health information unless specifically requested through an approved secure process.

If you submit information about an organization, facility, or third party, you confirm that you have the right or authorization to share that information.

13. Privacy

Your use of this website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.

View our Privacy Policy

14. Disclaimer of Warranties

This website is provided on an “as available” and “as is” basis. We do not guarantee that the website will always be available, error-free, secure, uninterrupted, or fully accurate at all times.

We may update, change, remove, or replace website content at any time without notice.

15. Limitation of Liability

To the maximum extent permitted by law, Infection Shield will not be liable for any direct, indirect, incidental, consequential, special, or business loss arising from your use of this website, reliance on website content, inability to access the website, or use of third-party links or resources.

This limitation does not apply where liability cannot be excluded under applicable law.

16. Indemnification

You agree to protect and hold harmless Infection Shield, its team members, contractors, partners, and service providers from claims, damages, losses, costs, or expenses arising from your misuse of this website, violation of these Terms & Conditions, or unauthorized use of website content.

17. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

18. Governing Law

These Terms & Conditions are governed by the applicable laws of Ontario and the federal laws of Canada, unless a separate written agreement states otherwise.

19. Contact Us

If you have questions about these Terms & Conditions, please contact us:

Infection Shield
Email: info@infectionshield.ca
Website: https://infectionshield.ca/